Membership Support Officer

Detail

　　【Job Description】
　　　The Membership Support Officer is responsible for managing the day-to-day operations of AMCHAM’s membership department.
　　　　 - Maintaining and updating member records, including new memberships, renewals, and contact changes.
　　　　 - Coordinating the onboarding and renewal process, including following up on documentation.
　　　　 - Preparing membership invoices and receipts, tracking payments, and assisting with monthly reconciliations in coordination with the finance team.
　　　　 - Responding to inquiries, providing customer service, and managing member communications like email updates.
　　　　 - Supporting registrations, attendee lists, and providing on-site help at membership events.
　　　　 - Generating routine reports on membership status and engagement levels.

　　【Qualification】
　　　The role is designed for an early-career professional who is detail-oriented and service-minded.
　　　　 - Bachelor’s degree in Accounting, Finance, Business Administration, or a related field; alternatively, relevant experience in accounting or bookkeeping is accepted.
　　　　 - 0–2 years of experience in administration, customer service, or finance support.
　　　　 - Proficiency in MS Excel and the ability to learn CRM/database systems quickly.
　　　　 - Professional communication skills in both English and Thai (written and verbal).
　　　　 - Strong organizational skills, high integrity for handling financial data, and a proactive, solutions-oriented mindset.

　　【Allowance & Benefit】
　　　 - Annual Leave
　　　 - Provident fund
　　　 - Health Insurance

　　【Working Hour】
　　　Mon - Fri (8:00 – 16:30)