Receptionist (Serviced Apartment) / English Speaking / BTS Surasak

Detail

【Job Description】
- Welcome and assist guests and residents, handle inquiries, and provide professional front desk service.
- Handle telephone calls, guest requests, and general administrative tasks.
- Coordinate room bookings and reservations with property agents and other relevant parties.
- Coordinate with housekeeping staff and maintenance technicians to ensure guests’ needs are met promptly.
- Oversee maintenance work and follow up on repairs to ensure issues are properly resolved.
- Inspect rooms and check cleanliness and readiness to ensure they meet the required standards.
- Assist with purchasing supplies and other administrative tasks as needed.
- Handle guest complaints and coordinate with the relevant teams to resolve issues.
- Maintain reception records and support the daily operations of the serviced apartment.

【Qualification】
- Bachelor’s degree in any field is preferred.
- Good English communication skills, both spoken and written.
- Good interpersonal, communication, and customer service skills.
- Service-minded, polite, responsible, and well-organized.
- Good coordination and problem-solving skills, with the ability to follow up on tasks independently.
- Previous experience in reception, front desk, hotel, serviced apartment, or property operations is an advantage.
- Experience coordinating housekeeping, maintenance, room reservations, or general administration is an advantage.
- Able to work in shifts, including weekends and public holidays, if required.

【Allowance & Benefit】
- Annual bonus
- Health insurance
- Accident insurance
- Social security
- Uniforms
- External training and seminars
- Commission and operational expenses

【Working Hour】
Shift work (7:00–16:00, 8:00–17:00, or 9:00–18:00)
6 days per week, with either Saturday or Sunday off.